What our customers say
At TEP Electrical Distributors, our commitment to outstanding customer service is at the heart of everything we do. With over 3,000 stock items, competitive pricing, and a dedicated team, we provide tailored solutions that help our clients improve energy efficiency and reduce their carbon footprint.
Our award-winning customer service reflects our ethos of building long-lasting, trusted relationships, delivering value, and always going the extra mile.
Over 100 Years of Expertise
Energy Efficiency Specialists
Award-Winning Service
Phil Mennel, Resort Maintenance & Estates Manager, Rockliffe Hall Hotel, Golf & Spa
Without a doubt, TEP have saved us on more than one occasion with regards to supplying hard to source spares at a moments notice.
We can honestly state that TEP are a competent, honest and cost effective solution. May our working relationship continue long into the future.
Derick Newton,
Group Project Manager – Property, Vertu Motors plc
We are delighted with the results of this massive lighting upgrade project. TEP Electrical Distributors have exceeded our expectations, delivering substantial cost savings and significantly reducing our environmental impact.
The improved lighting quality has also been well-received by our staff, enhancing their working conditions across all sites.
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Andrew Walsh,
Electrical Supervisor, 186 Property Solutions
TEP go above and beyond to deliver excellence in customer service and customer satisfaction. A very competitively priced electrical wholesaler with a wealth of knowledge. No order is too small and all deliveries arrive on time as promised making running sites a breeze knowing the materials will be on site when needed.
Ivor Godfrey,
Chief Group Engineer,
The Grand, York
have now worked with TEP for over 15 years, finding them very professional and helpful.
Working on 5-star Hotels as Maintenance Manager/Engineer, including 10 years at Rockliffe Hall and Spa, and TEP have never let me down, always going out of their way to make sure materials are delivered day or night.
Nothing is too much trouble; I have to say that Mike Prior has always gone out of his way to ensure we get the correct items. The trade counter is always well stocked and staff very helpful. I can honestly say I would recommend anyone to use TEP.
Barry Redden, Facilities Manager, Seaham Hall and Serenity Spa
As Facilities Manager for Seaham Hall and Serenity Spa I have worked with TEP for the last 18 months.
They are always on point with pricing, reliable and deliver promptly. Whether it is sourcing items, giving advice or just picking up the telephone, there is never a problem.
Running a 5-star resort calls for first-class suppliers and I would put TEP on that list. I look forward to continuing our business relationship into the future and would not hesitate to recommend TEP to any of my contacts.
Ian Mills,
Electrical Contractor
I have been working as an electrician for 35 years; for the last 13 years using TEP as my main wholesaler. I have found them to be extremely reliable at supplying and most importantly to me, delivering the goods on a daily basis to wherever I may be working, which is usually in Teesdale, approximately 25 miles from their base. This service is most important for the success of the business.
All their staff are found to be very knowledgeable about most products and will go to extreme lengths to find out what you may need to know. I would thoroughly recommend them.
John Diamond,
Diamond Electrical Services
I have been using TEP as my primary supplier for many years; they provide an excellent service and are always willing to go ‘the extra mile’ particularly for sourcing oddball stuff you won’t find easily.
Also, they are competitive on price and often have some cracking special offers… It’s worth having a look around when you go into the branch.
Tim Catterall,
Director at Catterall & Co
Catterall & Co are delighted to recommend TEP. Their attention to detail and customer service is pre-eminent.
Careful surveys ensure precise requirements are met and deadlines achieved. The follow-up and aftercare is to the highest standards.
Mike Matthews, Nifco, UK
I would highly recommend TEP to anyone looking for a competent electrical wholesaler to deal with. They have consistently come up with a solution to the many challenges we have asked them
Award-winning customer service
TEP Electrical Distributors is proud to be recognised as the Best Wholesaler: Sole Branch at this year’s Electrical Wholesaler awards. As one of the longest-established independent companies in the UK, this award highlights our ongoing commitment to providing exceptional service, even when competing against larger, national businesses.
We are also honoured to have won Best Customer Service: Wholesaler, a recognition that speaks to the unwavering support of our customers and the dedication of our team. This achievement, especially against bigger competitors, reinforces our commitment to delivering outstanding customer care and service.
Our customer ethos
At TEP, our customer ethos is rooted in trust, collaboration, and a dedication to delivering tailored solutions that truly make a difference.
We promise to:
Exceed the expectation of all our customers and go the extra mile
Work with you to solve the problems you are encountering and develop a solution that meets your needs.
Be open and honest and work in partnership with you.
Speak to us today
Improved efficiency, reduced carbon emissions and £600K cost savings.
Vertu Motor Group, one of the UK's leading automotive retail chains, were facing a major challenge with soaring energy costs and a large carbon footprint across their 180 sites in England and Scotland.
Their outdated lighting systems were not only inefficient but also led to high electricity consumption and increased operational expenses.
Discover how we partnered with Vertu Motor Group to undertake a comprehensive lighting upgrade across all 180 sites, delivering significant results.